ABSTRACT
This study aims at exploring the underlying determinants influencing students' continuance intention to use an e-Learning platform during the COVID-19 pandemic. Based on the technology acceptance model and expectation-confirmation model, the study investigated the role of contextual (i.e., social isolation), psychological (academic year loss and cyberchondria), and student support-related (government and institutional supports) determinants on students' continuance intention to use an e-Learning platform during the pandemic. The study collected data from 440 respondents and analyzed those with Structural Equation Modeling. The findings showed that an e-Learning continuance intention during the pandemic is affected by usefulness, ease of use, attitudes, and intention to use the e-Learning platform;while the behavioral intention is influenced by usefulness, ease of use, attitudes, contextual, psychological, and student support-related determinants;and attitudes are impacted by usefulness and ease of use. Moreover, usefulness is predicted by confirmation of expectation;e-satisfaction is forecasted by usefulness and confirmation of expectation;whereas, cyberchondria is influenced by social isolation;fear of academic year loss is influenced by cyberchondria. Finally, intention to use mediated the impact of usefulness, ease of use, attitudes, contextual, psychological, and student support-related determinants on continuance intention. The study contributes to e-Learning literature incorporating contextual, psychological, and student support-related determinants into the technology acceptance model and expectation-confirmation model, which guide policymakers to understand how all levels of students can be brought into the e-Learning platforms that eventually help to eliminate digital discrimination barrier in the academia during any emergency. The policymakers must be careful in designing eLearning platforms since students' e-learning continuance intention may vary due to unprecedented crises, such as COVID-19.
ABSTRACT
Purpose: This research paper highlights the economic impact on small and medium-sized enterprises (SMEs) due to Coronavirus outbreaks. It proposes factors that influence the strengthening and survival of SMEs. Design/methodology/approach: In this research, resilience is reflected in the following aspects hope, problem resolution and persistence. This quantitative study analyses a purposive sample of 120 small and medium-sized firms in India. The study's primary data are the responses to questionnaires issued to respondents, analyzed and hypotheses formed and tested using the structural equation modeling (SEM) technique. Findings: The study results show that all the variables significantly reduce the impact of COVID-19 on SMEs. The presented model is expected to help researchers, business modelers, analysts and real professionals with further studies in the SME context. Originality/value: This new approach adds to the business resilience knowledge of SMEs and has practical implications for manufacturing organizations seeking to become robust during and after COVID-19. © 2023, Emerald Publishing Limited.
ABSTRACT
The article analyzes the measures of state support for agriculture in the Russian Federation. State support of agrarian sector is a basic component of state-legal regulation of the sphere of agriculture and represents a totality of various forms and instruments of influence on social and economic life of society for the purpose of dynamic development of agrarian sphere. State support measures for agriculture are important in the in the presence of the COVID-19 pandemic. However, the goals and objectives formulated in the adopted and adopted by the supreme body of the executive power state programs for agricultural development often have problems with their financial support. Analysis of existing state support measures for agriculture has shown that some of them need improvement. Most of them are aimed mainly at large agricultural producers, leaving out small forms of farming. In the article, emphasis is placed on the need to improve the mechanism providing state support to the subjects of the agricultural industry through digital services throughout Russia. Subsidies, grants, soft loans and other support measures can be obtained electronically, which will make the process more transparent. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
ABSTRACT
Organizations in recent times are increasingly investing in building supply chain resilience following disruptions due to natural disasters, geo-political crises, and pandemics. A lack of government support has exacerbated the disruption to supply chains in some regions of the world. The positive influence of digitalization on social inclusion, government accountability, and creating a more open environment is well understood. Despite this, different countries have shown varying degrees of digital responsiveness during the pandemic as they attempted to deal with the effects of various COVID strains. The influence of government policies on the supply chain has not been examined in the literature so far and, hence, to address this research gap, we examine the interaction effect of government support effectiveness i.e., tax credits, interest deferral, digital investment, soft loans on dynamic capabilities i.e., digital adaptabilities and digital agilities and on supply chain resilience, using a multi-method approach. To understand how digital adaptability and agility improve supply chain resilience, we conducted 13 semi-structured interviews. Additionally, we pretested our measurement instrument using qualitative semi-structured interviews to validate our hypothesized relationships. We collected data at a specific point of time using a survey-based instrument (N = 203) to address our research questions. Based on data analyses of both the qualitative and survey-based data, our findings indicate that digital adaptability is an important driver of digital agility. Furthermore, the results indicate that government effectiveness is crucial to enhancing supply chain resilience by enhancing digital adaptability and agility. Our research makes some useful contributions to the dynamic capability view by enhancing theoretical understanding, of the role of government in building digital capabilities in uncertain times, to improve supply chain resilience. It also bridges the research gaps between macro and micro perspectives, as identified by management scholars. Lastly, we noted the weaknesses and limitations in the study and therefore we have offered multiple research directions forward, that could help researchers to further develop our current work. © 2023 The Authors
ABSTRACT
Requesting personal information in frontline service encounters raises privacy concerns among customers. The proximity contact tracing that occurred during the COVID-19 pandemic provides an intriguing context of information requests. Hospitality venues required contact tracing details from customers, and customer cooperation varied with concerns about privacy. Drawing on gossip theory, we investigate the roles of businesses' data privacy practices and government support in driving customers' responses to contact tracing. Our findings show that perceived transparency of a business's privacy practices has a positive effect on customers' commitment to the business, while perceived control exerts a negative effect on commitment. These effects are mediated by customers' information falsification rather than disclosure, because the former is a sensitive behavioral indicator of privacy concerns. The results also reveal the moderating roles of government support. This research contributes to the customer data privacy literature by demonstrating the distinct effects of perceived transparency and control on commitment and revealing the underlying mechanism. Moreover, the research extends the conceptual understanding of privacy practices from online contexts to face-to-face contexts of frontline service. The findings offer implications for the management of customer data privacy. © 2022 Elsevier Ltd
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The mobile money awareness has increased to 33% in 2020 as compared to 18% in 2019, COVID-19 led a large proportion of mobile money users to use more sophisticated financial services such as credit, savings, and insurance. The purpose of this paper is to examine the role of Mobile phones in adopting Financial Technology on registered Micro, Small, and Medium Enterprises of India. The study will reveal the respondents' most influential factors for adopting Mobile money/e-wallets in their business. The intention of MSMEs is affected by government support, satisfaction and, peer influence the most. © The Electrochemical Society.